Understanding Families’ Expectations & Concerns Regarding Academics During Hospitalization – 3 Part Series. Pt. 3 of 3

Tips for Addressing Parent Concerns & Meeting Expectations   Providing for the needs of patients and their families is an important customer service indicator, and plays a large role in the reputation a facility earns, and the feedback it receives. By...

Understanding Families’ Expectations & Concerns Regarding Academics During Hospitalization – 3 Part Series. Pt. 2 of 3

Parents/ Guardians may also be concerned about children being too tired to complete work, or want the focus to be solely on “getting better”. It is important to discuss how academics are an important part of the process, and how it will help with the transition back...